Terms of service

Welcome to PinkyBoo. By accessing or purchasing from our website, you agree to the following terms and conditions. Please read them carefully.

1. General

  • By using our website, you confirm that you are at least 18 years old or accessing under supervision of a parent/guardian.
  • We reserve the right to update or modify these terms at any time without prior notice.

2. Products & Pricing

  • All products are subject to availability.
  • We reserve the right to limit quantities or discontinue any product at any time.
  • Prices are subject to change without prior notice.
  • We try our best to display accurate product colors and details, but slight variations may occur due to screen differences.

3. Orders & Payments

  • Once an order is placed, you will receive a confirmation via WhatsApp or email.
  • We reserve the right to cancel any order due to stock issues, incorrect pricing, or suspicious activity.
  • Full payment must be completed before order processing (unless Cash on Delivery is available).

4. Shipping & Delivery

  • Orders are processed and dispatched within a reasonable timeframe.
  • Delivery time may vary depending on location and external factors.
  • Delays may occur during holidays, sales, or unforeseen circumstances.

5. Return & Exchange

  • Products sold at offer/discounted prices are final and not eligible for return or exchange.
  • Full-price items are eligible for exchange within 3 days of delivery, subject to conditions.
  • Please refer to our Return & Refund Policy for full details.

6. User Responsibilities

  • Customers must provide accurate shipping details (address, phone number, PIN code).
  • PinkyBoo is not responsible for delivery issues caused by incorrect information provided by the customer.

7. Intellectual Property

  • All content on this website including images, logos, text, and designs are the property of PinkyBoo.
  • Unauthorized use, copying, or reproduction is strictly prohibited.

8. Limitation of Liability

  • PinkyBoo shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

9. Contact

  • For any queries or support, customers can contact us through the chat option available on our website.